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This English version is a translation provided for convenience. In case of any discrepancy, the Turkish version prevails. Türkçe

Pre-Information Form

Last updated: October 13, 2026

1. Seller information

Name: Sezer Kulpu (Flexilab Creative)
Address: Zümrütova Mah. Sinanoğlu Cad. Yalçın Apt. No: 23/C, Muratpaşa / Antalya
Tax office / no: Kalekapı / 5910225812
Email: [email protected]
Phone: 0543 402 19 83

2. Basic characteristics of the product

The product name, code, quantity, and basic attributes appear on the product page and order summary.

3. Price and payment

Product prices are listed in Turkish Lira and include VAT. Payment is taken in a single charge via iyzico’s secure payment page using a credit or debit card.

4. Shipping fee and delivery

Shipping: 99.90 TL (incl. VAT) for orders under 500 TL; free for 500 TL and above
Carrier: HepsiJet
Delivery time: orders are usually shipped the same day, no later than 2 business days; after shipping, delivery typically takes 1–3 business days (legal maximum is 30 days). For custom‑printed orders, the shipping date is the date quoted in the offer.

5. Right of Withdrawal

Buyer may exercise the right of withdrawal within 14 (fourteen) days from the delivery date without providing any reason. How to use the withdrawal right, return shipping costs, and situations where withdrawal is not permitted Right of Return and Withdrawal explained on the page. For returns sent with a HepsiJet return code, the shipping cost is the Seller’s responsibility. If the product is defective, the Buyer may choose a refund, discount, free repair, or exchange.

6. Complaints and objections

Complaints can be sent to [email protected]. In case of a dispute, Consumer Arbitration Boards located in the buyer’s residence or where the transaction took place have jurisdiction within the monetary limits announced annually by the Ministry of Trade; for disputes exceeding those limits, consumer mediation is required before filing a lawsuit, after which Consumer Courts have jurisdiction.

This form, Distance Sale Agreementis an integral part of.

Changes in this version (Oct 13, 2026)